Buying Stress: Is there a Business Case for Delivery Penalties in Sourcing Factories?

Abbott, Liana C.


  • This paper explores the economic determinants of the psychological manifestation of cognitive load in supervisors in sourcing factories. The questions addressed in this thesis are: 1. How do late delivery penalties implemented by the buyer affect the stress level of the supervisor in the sourcing factories? 2. How does the stress level of the supervisor influence the amount of verbal abuse the ... read more
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