Knowing End User Affects Design Process: Argument for Robot Factors Design
Abstract: Modern robotic systems can be reprogrammed to complete a wide range of tasks, requiring engineers to approach robots as both tools and tool operators when designing system upgrades. Human factors design principles determine characteristics critical to maximizing task completion efficiency for human end users, but little work has directly addressed how such principles apply to working wit... read moreh robots. We lack the understanding of how designers create functional tool prototypes for non-human users, especially when they have limited knowledge about intended users. Engineering and human factors design students designed a tool for a known (human), unknown (robot), or team operator (both). We performed content analysis on verbalizations accompanying early stages of tool design and final design presentations. Based on our results, we pose the need for robot factors design to determine what types and depth of information about robotic end users is necessary and sufficient during early stages of tool design.
Thesis (M.S.)--Tufts University, 2017.
Submitted to the Dept. of Psychology.
Advisor: Holly Taylor.
Committee: Ariel Goldberg, and William Messner.
Keyword: Cognitive psychology.read less