The Space before Action: The Role of Peer Discussion Groups in Frontline Service Provision.

Goldman, Laurie S.

Foldy, E. (Erica)

2015

Description
  • Studies of street-level discretion tend to focus on what influences workers' behaviors and the consequences of their choices for advancing or compromising policy goals, but studies rarely focus on the space before action, that is, the processes through which workers make decisions and, in particular, how they deliberate with one another about practice problems within groups dedicated to improving ... read more
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  • Laurie S. Goldman and Erica Gabrielle Foldy, "The Space before Action: The Role of Peer Discussion Groups in Frontline Service Provision," Social Service Review 89, no. 1 (March 2015): 166-202. DOI: 10.1086/680319.
ID:
8623j900x
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