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Background: The In-Center Hemodialysis Consumer Assessment of Healthcare Providers and Systems (ICH CAHPS) Survey is the first patient reported outcome measure included in the U.S. Medicare End Stage Renal Disease Quality Incentive Program. Administered twice yearly, it assesses in-center dialysis experience and survey responses are tied to dialysis facility payments. Low response rates, currently ... read moreapproximately 35%, raise concern for possible underrepresentation of patient groups.
Keywords: Hemodialysis, CAHPS, ICH CAHPS, Patient reported outcome, Patient satisfaction, Patient experience, Survey.
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