%0 PDF %T Green Homes Brookline: Exploring the Challenges and Opportunities of the One-Stop Shop Model of Residential Energy Efficiency Service Delivery. %A Panella, Elizabeth. %8 2017-04-18 %R http://localhost/files/1c18dt33k %X Abstract: This thesis examines the development and initial implementation of the Green Homes Brookline residential energy efficiency program. In particular, it analyzes the processes through which the program seeks to implement a One-Stop Shop program model in order to increase participation and streamline service delivery. Because Green Homes Brookline has only been in operation for a short time, this thesis focuses on the process of development and implementation rather than presenting the definitive analysis of results. The case study analysis of the program reveals that although great need exists for residential energy efficiency services in Brookline, the fledgling Green Homes Brookline program can likely only partially meet these needs. In particular, the program struggles to include specific groups which are underserved by traditional residential energy efficiency programs such as renters and low-to-moderate income residents. An area in which the program does excel is the inclusion of oil heat customers, who previously had no assistance options in the Commonwealth of Massachusetts. In addition, this case study shows that although the One-Stop Shop model holds great potential for expanding residential energy efficiency services, this fledgling model requires additional fine-tuning in order to be successfully implemented.; Thesis (M.A.)--Tufts University, 2011.; Submitted to the Dept. of Urban and Environmental Policy and Planning.; Advisor: Rachel Bratt.; Committee: Penn Loh.; Keyword: Urban planning. %[ 2022-10-13 %9 Text %~ Tufts Digital Library %W Institution